Working with a small or large team can be challenging but when you have two people that have a disagreement that festers it can upset the whole team. We had an incident like this, it was only a minor falling out but it festered and the situation started to affect the whole team. This in turn started to drive the moral of the team on a downward spiral and their work started to suffer. Despite my efforts to help improve the situation it came to a head when one of the parties was about to raise a grievance at this point we needed help! I contacted Pippa as an experienced mediator to help us resolve the situation as it was now at a point where external intervention was our only remaining option before a messy grievance procedure would ensue.
Pippa is a true professional she came in and met all parties involved ran her amazing mediation process and within a day, the team and relationship of the two team members were well and truly back on track. The effect of the mediation Pippa provided has been invaluable we now have a strong team again who learnt how good collaboration and teamwork are essential for everyone involved. Pippa taught us all a great lesson in effective communication!! Pippa is a highly skilled mediator I would recommend wholeheartedly!!